PopHood Support

We're here to help you get the most out of PopHood.

Contact Us

Have a question, found a bug, or need help? Reach out to us:

Email: tuhin014@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

How do I manage my subscription?

Go to your iPhone Settings > [Your Name] > Subscriptions > PopHood Pro. From there you can change plans, cancel, or restart your subscription.

Can I try PopHood Pro for free?

Yes! Both the monthly and annual plans include a 7-day free trial. You won't be charged until the trial ends, and you can cancel anytime during the trial period.

Where is my data stored?

All your data (customers, jobs, invoices, photos, mileage) is stored locally on your device. We don't have cloud servers — your data never leaves your phone unless you choose to export or share it.

How do I back up my data?

Enable iCloud backup on your device (Settings > [Your Name] > iCloud > iCloud Backup). This ensures your PopHood data is included in your device backups.

Can I export my data?

Yes! With PopHood Pro, go to More > Export to download your invoices and mileage logs as CSV files. These work with QuickBooks, Excel, Google Sheets, and most accounting software.

How does mileage tracking work?

PopHood uses your phone's GPS to track trip distances. Navigate to the Mileage tab to log trips with start/end locations. The app calculates your estimated tax deduction based on the current IRS standard mileage rate.

How does the VIN scanner work?

With PopHood Pro, tap the VIN Scanner option when adding a vehicle. Point your camera at the VIN barcode (usually on the driver's door frame or windshield). The app automatically decodes the year, make, model, and engine info.

I was charged but don't have Pro features. What do I do?

Try these steps: (1) Go to More > tap "Restore Purchase". (2) Make sure you're signed into the same Apple ID that made the purchase. (3) Restart the app. If the issue persists, email us and we'll help sort it out.

Can I use PopHood on my iPad?

Yes! PopHood runs on both iPhone and iPad. Your data syncs between devices if iCloud is enabled.

Is PopHood available on Android?

Not yet — PopHood is currently iOS only. We're evaluating an Android version based on user demand.