Settle — Support

We're here to help you through a hard job.

Email support

Questions, bugs, refunds, or anything else — we usually reply within 1–2 business days.

support@vertexlabsolutions.com

Is Settle legal advice?

No. Settle is an organizational tool, not a law firm. It helps you stay organized and on schedule. For legal questions — contested wills, insolvent estates, disputes — talk to a probate attorney.

Are the deadlines exact?

Deadlines are general guidance for your state, and the app shows the date each state’s steps were last checked. Laws and local practice change, and county rules vary — always confirm critical dates with the probate court. Where a state’s steps have not yet been reviewed by a licensed attorney, the plan says so at the top.

How do I manage or cancel my subscription?

Open the Settings app on your iPhone → tap your name → Subscriptions → Settle. A free trial converts to a paid subscription unless you cancel before it ends. If you cancel, everything you’ve built stays in the app to read and export free, forever — you just can’t check steps off or add new entries until you resubscribe.

How do I get my data out?

In the app, go to More → Reports → "Your raw data — always free" to export every record you’ve entered as JSON. This is free forever, with or without a subscription. Document photos stay in the app — save any you need from the document screen before deleting your data.

How do I delete my data?

In the app, go to More → Privacy & data → "Delete all data." This permanently removes everything from your device. Export first if you want a copy.

Where is my data stored?

On your device, protected by your iPhone's encryption. We don't collect it. See our Privacy Policy.